Last Updated: February 23, 2026
1. Information We Collect
At Annai Amaravathi Hospital, we respect your privacy and are committed to protecting your personal
information. We collect only the necessary information to provide you with quality healthcare services:
- Name - To properly identify and address you in our records
- Mobile Number - For appointment reminders, health updates, and emergency
communications
2. How We Use Your Information
Your personal information is used exclusively for healthcare-related purposes:
- To maintain accurate medical records and provide personalized care
- To send appointment confirmations, reminders, and rescheduling notifications
- To communicate important health information, test results, and follow-up care instructions
- To contact you in case of emergencies or urgent health matters
- To improve our healthcare services and patient experience
3. Data Security & Confidentiality
We implement stringent security measures to protect your personal and medical information:
- All electronic records are encrypted and stored on secure servers
- Access to your information is restricted to authorized healthcare professionals directly involved in
your care
- We follow industry-standard protocols to prevent unauthorized access, disclosure, or misuse
- Regular security audits and updates are performed to maintain data protection standards
4. Information Sharing & Disclosure
We uphold the highest standards of medical confidentiality:
- Your information is never sold, traded, or shared with third parties for marketing purposes
- We may share information only with other healthcare providers when necessary for your treatment,
with your consent
- Information may be disclosed when required by law, such as in public health emergencies or legal
proceedings
- In emergencies where you are unable to provide consent, we may share necessary information to
protect your health
5. Your Rights & Choices
You have the following rights regarding your personal information:
- Right to access and review your personal information in our records
- Right to request corrections to inaccurate or incomplete information
- Right to know who has accessed your medical records
- Right to express concerns about our privacy practices
6. Data Retention
We retain your medical records in accordance with legal requirements and medical best practices:
- Adult medical records are typically maintained for a minimum of 7 years after last treatment
- Pediatric records are retained until the patient reaches the age of majority plus the statutory
period
- Records are securely destroyed after the retention period expires
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements:
- Significant changes will be communicated through notices in our facility or via direct communication
- The updated policy will always be available on our website and at our reception
- We encourage you to review this policy periodically to stay informed about how we protect your
information
