Last Updated: February 23, 2026
By accessing or using Annai Amaravathi Hospital's services, website, or scheduling appointments, you
agree to comply with and be bound by these Terms of Service. Please read them carefully as they outline
your rights and responsibilities as a patient.
1. General Terms
These Terms of Service ("Terms") govern your use of Annai Amaravathi Hospital's services, including but
not limited to:
- Our website and patient portal
- Appointment scheduling and management
- Medical services and consultations
- Any healthcare-related services offered by our hospital
2. Patient Responsibilities
2.1 Accurate Information
- Provide complete and accurate personal information (Name and Mobile Number)
- Update your contact details promptly if they change
- Disclose relevant medical history and current medications
2.2 Appointment Protocol
- Arrive on time for scheduled appointments
- Provide at least 24 hours notice for cancellations
- Follow pre-appointment instructions (fasting, medication adjustments, etc.)
2.3 Conduct Expectations
- Treat hospital staff and other patients with respect
- Follow hospital rules and safety protocols
- Adhere to visiting hours and visitor policies
3. Website & Digital Services
3.1 Account Security
- You are responsible for maintaining the confidentiality of your patient portal credentials
- Any activity under your account is your responsibility
- Notify us immediately of any unauthorized access to your account
3.2 Prohibited Activities
When using our website or digital services, you agree not to:
- Attempt to access other patients' information
- Upload malicious software or engage in security breaches
- Use automated systems to access our services without permission
- Engage in any activity that disrupts hospital operations
4. Payments and Billing
- All prices are in Indian Rupees (₹) unless otherwise specified
- Payment is expected at the time of service unless prior arrangements are made
- We accept various payment methods including cash, credit/debit cards, and insurance
- Detailed billing statements are available upon request
5. Medical Records & Privacy
- Your medical records are maintained in strict confidentiality
- Access to records is governed by applicable privacy laws
- You may request copies of your medical records following hospital policy
- Records are retained as required by medical regulations
6. Limitation of Liability
Annai Amaravathi Hospital provides healthcare services with the highest standards of care, but shall
not be liable for:
- Outcomes that are inherent risks of medical procedures
- Complications arising from pre-existing conditions
- Issues resulting from patient non-compliance with medical advice
- Circumstances beyond our reasonable control
7. Changes to Terms
We may modify these Terms to reflect changes in healthcare regulations or hospital policies. The updated
version will be posted on our website with the effective date. Your continued use of our services
constitutes acceptance of the revised Terms.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall
be subject to the exclusive jurisdiction of the courts in the location where our hospital is
established.
